THE
POLICIES.

01 YOUR INFORMATION

Privacy policy

This policy explains what information may be handled when you browse the Mivora Studios website or contact us about a project. The website is a static information site: it has no account creation, checkout, or contact form.

Information you choose to share

If you contact us through Discord, we may see your Discord username and user ID, messages, project requirements, files or links you choose to send, and order-related details. Please do not send passwords, full payment-card details, or other sensitive information in chat.

Information handled when you visit

Our hosting provider may process basic technical information such as an IP address, browser details, and request time in server logs, depending on its configuration. The site also requests fonts from Google Fonts and project images from Unsplash; those providers receive the technical information needed to deliver those resources under their own privacy practices.

How information is used and shared

Information you send is used to reply to you, understand and deliver a requested project, provide support, and handle necessary business or legal records. We do not sell personal information. Information may be shared only with providers needed to deliver a service, when you ask us to, or when required by law.

Retention and your choices

We keep project messages and records only as long as reasonably needed for the conversation, delivery, support, or legal obligations. Hosting and third-party providers may keep data under their own retention rules. Depending on where you live, you may have rights to access, correct, or request deletion of personal information. To ask a privacy question or make a request, contact us through our Discord server.

The website is not designed for children. If you are not old enough to enter into an agreement where you live, ask a parent or guardian to contact us and approve any order.

02 BROWSER STORAGE

Cookie policy

The current Mivora Studios website does not intentionally set analytics, advertising, or other optional cookies, and it does not use a cookie-based tracking tool. A cookie notice is shown on your first visit so you can choose “Accept cookies” or “Only necessary.” This is a notice and preference control; it does not enable optional tracking cookies, because none are currently used by this site.

Your choice is stored in your browser’s local storage, not in a cookie, to remember that you have seen the notice. You can change or clear your choice at any time using “Cookie settings” in the site footer or by clearing this site’s browser storage.

Your browser may cache files to display the site efficiently. Our hosting provider or third-party services used to load a resource may use their own technologies on their services; those are governed by the providers’ policies and settings, not by this site’s controls.

If we add features that use non-essential cookies or similar tracking technologies, we will update this policy and provide any consent or controls required by applicable law before using them.

03 WORKING TOGETHER

Terms of service

These terms cover use of this website and the services offered by Mivora Studios, including website and domain assistance, Minecraft-related work, and Discord server setup. An order is not accepted until we confirm its scope, price, timing, payment arrangements, and any important deliverables with you in writing, usually in Discord.

Orders, scope, and payment

Descriptions on this website are general information, not a binding quote or a guarantee that a particular service is available. The details confirmed for your individual order govern that project. Any deposit, payment milestones, included revisions, delivery estimate, support, and additional charges should be agreed before work begins. You are responsible for providing accurate requirements and responding to requests needed to complete the work.

Project materials and ownership

You are responsible for having permission to use content, names, images, software, and other materials you provide. Ownership or licence rights for custom deliverables, source files, third-party assets, and tools must be agreed in writing for each order. Any rights you already have in your materials remain yours. We will not claim rights to third-party assets beyond the licences that apply to them.

Domains and third-party platforms

Domain registrations, hosting, payment providers, Discord, Minecraft, plugins, and other external services are controlled by their respective providers and may have separate fees, availability, terms, and renewal rules. Unless your order says otherwise, you are responsible for account access, domain registrant details, renewals, and ongoing third-party charges. We cannot guarantee third-party uptime, policies, or decisions.

Changes, delivery, and availability

Work outside the confirmed scope may require a new quote or timeline. Delivery timing depends on the agreed plan and timely access, materials, and feedback. We may decline or pause a request that is unlawful, unsafe, or materially different from what was agreed. Nothing in these terms removes rights or remedies that cannot legally be excluded.

04 CANCELLATIONS & RETURNS

Refund policy

Because many Mivora services involve custom digital work, the refund amount can depend on the stage of the project, the work already completed, and costs already committed. The specific order confirmation and any mandatory consumer rights in your location apply.

If you cancel an order

• Before work starts: contact us promptly. We will confirm any refund due under the order and applicable law, taking account of any clearly disclosed, non-recoverable costs already incurred.
• After work starts: we will review the work completed, payments received, and unavoidable costs. Any amount retained or refunded will be explained and handled in line with the agreed order and applicable law.
• Third-party purchases: domain registrations, renewals, hosting, software, and other third-party charges are subject to the provider’s refund rules and may not be recoverable. We will identify such costs before purchase where practical.

If something is wrong

If a delivered item does not match the written scope, tell us through Discord with the relevant details so we can review it and, where appropriate, correct the issue. This does not limit any statutory rights or remedies available to you.

How to request a cancellation or refund

Contact us in the Mivora Studios Discord. Include your order details, what you are requesting, and any relevant agreement or receipt. We will respond through Discord to confirm the next steps. Do not send full card numbers or passwords.

05 COMMUNITY STANDARDS

Acceptable use

Do not use this website, our Discord server, or work we provide to break the law, infringe someone else’s rights, distribute malware, abuse or harass others, disrupt a service, or bypass security or platform rules. Do not ask us to build or configure tools for unauthorized access, cheating, spam, or other harmful activity.

You must have the rights and permissions needed for materials and accounts you ask us to work with. We may refuse or stop work that violates these standards or a third-party platform’s rules. Where an order is affected, cancellation and payment will be handled under the agreed terms and applicable law.

06 EXTERNAL SERVICES

Third-party services

Links and integrations may take you to services that Mivora Studios does not operate. Their terms, privacy notices, security, and availability are their responsibility. Please review their policies before sharing information or making a purchase with them.

For domain, hosting, payment, Minecraft, and Discord services, the relevant provider’s terms apply in addition to the written scope of your Mivora order. Unless expressly agreed in writing, Mivora Studios does not own or control those third-party services.